Learn about our delivery process, shipping timelines and return policies for Niva Naturals products.
Niva Naturals delivers products across India through trusted logistics partners. Orders are processed shortly after confirmation and dispatched within a few business days.
Orders are typically processed within 1–2 business days after confirmation.
Delivery usually takes between 3–7 business days depending on your location.
Shipping charges may vary depending on order value, location and promotional offers.
Due to the nature of food products, we do not accept returns for opened or used items. However, we will assist you in case of damaged or incorrect deliveries.
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
If you receive the wrong product, we will arrange a replacement or refund after verification.
Approved refunds will be processed to the original payment method within a few business days.
If you have questions regarding shipping, delivery or returns, our support team will be happy to assist you.
Email: support@nivanaturals.com